AI Service Check

AI Business is preparing an independent service check for companies deploying AI into customer-facing workflows. Think of it as mystery shopping for the machine age: we interact with your AI the way a real, demanding customer would, compare its behavior against your own rules and promises, and hand you a map of errors, risks, and fixes — with evidence for every finding.

The method comes from twenty years of independent service-quality assessment and mystery shopping, now applied to AI. The deliverables build on the framework from our free guides: an AI Service Passport, a sample AI Receipt, and a re-check after your team ships the fixes.