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For customers dealing with company AI

Demand the AI Receipt

For consumers

How to get value — not headaches — from the AI that companies now put between you and what you pay for. The consumer's companion to "Through the Customer's Eyes."

The rules for how AI treats customers are being written right now — and if consumers stay silent, they will be written entirely by companies. This guide is the consumer's side of the same three-document system covered in "Your Company's AI Through the Customer's Eyes," turned into demands you can actually make. It teaches you to tell useful AI from harmful AI with a simple three-part check, to insist on plain human language, and then to ask for three things by name: the AI Receipt — a keepable record of what a company's AI actually did, said, and promised (the consumer's gateway to justice when something goes wrong); the AI Service Passport — the yardstick that tells you what the AI can do, what it cannot, and when a human steps in; and Public AI Rules — the standards a company commits to openly. Every chapter ends with a ready-made message you can send to a company almost as-is, inserting the service name and your own case. Short, practical, and written so one person can start changing the system today.

What's inside · 32 pages

  • The three-part check for telling genuinely useful AI from the harmful kind
  • How to demand plain, human language — and confirmation you can keep
  • The AI Receipt: what it must contain, and why it's your gateway to justice
  • The AI Service Passport and Public AI Rules — explained from the consumer's side
  • A ready-to-send message at the end of every chapter — just add your case
  • How to move from one-off feedback to genuine co-authorship of the rules

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