Benchmarks

Our own data — not the market's press releases

Most AI coverage repeats what companies say about themselves. These are the numbers we produce and maintain ourselves: what models cost, who actually earns money, and whether customer-facing AI does what it promises. Free to read, free to cite — attribution is all we ask.

Why we publish benchmarks

Every company will tell you its AI is fast, accurate and helpful. Almost nobody checks from the outside. The method behind these benchmarks comes from twenty years of independent service assessment — nationwide monitoring, quality standards and mystery shopping — now pointed at AI. More about the author →

If you want the methods themselves rather than the results, they are free in the Library — no email, no registration.