# Zendesk AI — Agent Card

AI-powered customer service suite with automated ticket routing, summarization, and responses

## Identity

- **Name:** Zendesk AI
- **Website:** https://zendesk.com/ai
- **Category:** Customer Support
- **Card source:** public
- **Last updated:** 2026-08-04

## What is offered

| Offering | What it is | Who it is for | Pricing |
| --- | --- | --- | --- |
| Zendesk AI | Pre-trained on billions of support interactions for instant deployment without training | Customer support teams, service managers | From $55/agent/mo |

## Verifiable facts

Each statement below can be checked against the website above.

- Listed in the AI Business tools directory under "Customer Support".
- Positioned for: Customer support teams, service managers.
- Publicly stated pricing model: From $55/agent/mo.

## Reaching a human

Not stated on the card.

## AI in customer service

Not stated on the card.

## About this card

Assembled by AI Business from publicly available information. The organisation has not reviewed it — details may be incomplete.

Card format by AI Business (https://aibusiness.vc). Canonical copy: https://aibusiness.vc/tools/directory/zendesk-ai/card.md